Verizon Quick Guides

CLIENT: Verizon FiOS

ROLE: Creative Director, Producer, Director, Cinematography

PROBLEM: Verizon customer service center was spending too much time on common installation and service problems. 

SOLUTION: Help reduce customer service calls for common installation and service problems via youtube self-serve videos. 

EXECUTIONS: We produced over 60 videos with average views of 75k in six months.